Terms of Service

Welcome to extratouchreno.com (the "Site"), operated by Extra Touch Upholstery, Inc. ("Extra Touch," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the Site. By visiting the Site or using any of its features, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use the Site.

1. About Us

Extra Touch Upholstery, Inc. is a Nevada corporation founded in 1981 and headquartered at 25 E. Taylor Street, Reno, NV 89501. We provide upholstery services, antique furniture restoration, and custom furniture for residential and commercial clients across Reno, Lake Tahoe, and the surrounding region.

2. Use of the Site

2.1 Permitted Use

You may use the Site for personal, non-commercial purposes such as learning about our services, viewing our portfolio, requesting an estimate, or contacting us.

2.2 Prohibited Use

You agree not to:

• Copy, modify, distribute, sell, or lease any part of the Site, its content, or its underlying code
• Attempt to reverse engineer, decompile, or extract source code from the Site
• Use the Site for any unlawful purpose or in violation of any local, state, federal, or international law
• Submit false, misleading, or fraudulent information through our forms
• Use automated systems (bots, scrapers, crawlers) to access the Site, except for well-behaved search engine crawlers complying with our robots.txt file
• Attempt to gain unauthorized access to the Site, our servers, or other users' accounts
• Introduce viruses, malware, or other malicious code
• Interfere with or disrupt the integrity, performance, or security of the Site
• Use the Site in any way that could damage, disable, overburden, or impair our infrastructure

2.3 Age Requirement

You must be at least 18 years old to submit information through the Site or enter into any service agreement with us. By using the Site, you represent that you meet this age requirement.

3. Services, Estimates, and Quotes

3.1 Informational Content

Information on the Site about our services (descriptions, sample pricing, project examples, turnaround estimates, fabric options) is general and informational only. It does not constitute an offer or commitment to perform work at any specific price or on any specific timeline.

3.2 Estimates

Specific estimates are provided only after we have personally evaluated your furniture, either in your home or at our studio. An estimate from Extra Touch:

• Is generally valid for 30 days from the date issued, unless otherwise specified in writing
• May be revised if the actual condition or scope of work differs from what was assessed
• Does not constitute a binding contract until both parties sign a work order
• Is itemized to show labor, materials (fabric, foam, springs, hardware), pickup/delivery, and applicable taxes

3.3 Work Orders

All work performed by Extra Touch is governed by a separate, signed work order or invoice executed at the time of service. The signed work order is the controlling agreement for the specific project. In the event of a conflict between these Terms and a signed work order, the signed work order governs the specific work covered.

4. Intellectual Property

4.1 Our Content

All content on the Site — including text, graphics, photographs, logos, page layouts, page designs, and the underlying code — is owned by or licensed to Extra Touch Upholstery, Inc. and is protected by United States copyright, trademark, and other intellectual property laws.

The "Extra Touch Upholstery" name and the badge-style "EXTRA Upholstery TOUCH" logo are trademarks of Extra Touch Upholstery, Inc.

4.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for the purposes described in Section 2. This license does not include any right to:

• Resell or commercially exploit the Site or its content
• Collect or use information for the benefit of other businesses
• Use any data mining, robots, or similar gathering tools
• Download or copy the Site or its content other than as expressly permitted

4.3 Third-Party Trademarks

Names, logos, and trademarks of third parties (such as fabric brands, design associations, or technology providers) referenced on the Site are the property of their respective owners.

4.4 DMCA Notice

If you believe content on the Site infringes your copyright, please send a written notice to our address with: (a) identification of the copyrighted work, (b) identification of the allegedly infringing material, (c) your contact information, (d) a good-faith statement that the use is unauthorized, (e) a statement under penalty of perjury that the information is accurate, and (f) your physical or electronic signature.

5. Payment Terms

Payment terms for contracted services are defined in each signed work order, and may include:

• A non-refundable deposit at the time of work order signing (typically required to order fabric)
• Progress payments tied to work milestones for larger projects
• Final balance due upon delivery or pickup of completed work
• Accepted payment methods: check, major credit card, ACH bank transfer

Past-due balances may accrue late fees as permitted by Nevada law. Returned checks are subject to a service fee.

6. Warranties and Disclaimers

6.1 Workmanship Warranty

For work we perform, we stand behind our craftsmanship. Specific warranty terms vary by project type and are spelled out in the signed work order. Materials are covered by their respective manufacturer warranties.

6.2 Site Disclaimer

The Site and its content are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. While we work to keep information accurate and current, we make no guarantee about the completeness, accuracy, reliability, or timeliness of any content on the Site.

7. Limitation of Liability

To the fullest extent permitted by law, Extra Touch Upholstery, Inc., its owners, officers, employees, contractors, and affiliates shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from your use of the Site, including but not limited to lost profits, lost data, or business interruption, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising from your use of the Site shall not exceed one hundred dollars ($100.00). Liability for actual services we perform is governed by the signed work order for that project, not by these Terms.

Some jurisdictions do not allow the limitation of certain damages, so the above limitations may not apply to you.

8. Indemnification

You agree to indemnify, defend, and hold harmless Extra Touch Upholstery, Inc. and its owners, officers, employees, and agents from any claim, demand, loss, damage, cost, or expense (including reasonable attorneys' fees) arising from your violation of these Terms, your misuse of the Site, or your violation of any rights of another party.

9. Privacy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Third-Party Links and Content

The Site may contain links to third-party websites or services that are not owned or controlled by Extra Touch. We do not endorse and are not responsible for the content, policies, or practices of any third-party sites. Your interactions with third-party services are governed by their respective terms and privacy policies.

11. Termination

We reserve the right to suspend or terminate your access to the Site at any time, without notice, for any reason — including violation of these Terms. Sections concerning intellectual property, disclaimers, limitations of liability, indemnification, and governing law will survive any termination.

12. Governing Law and Venue

These Terms are governed by the laws of the State of Nevada, without regard to its conflict-of-laws principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Washoe County, Nevada, and the parties consent to the personal jurisdiction and venue of these courts.

13. Dispute Resolution

Before filing a lawsuit, we ask that you first contact us in writing to attempt to resolve any dispute informally. Most disputes can be resolved quickly through direct communication. Please send written notice describing the dispute and your proposed resolution to the address below; we will respond within 30 days.

14. Severability

If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any signed work order for services we perform, constitute the entire agreement between you and Extra Touch concerning your use of the Site and supersede any prior or contemporaneous agreements on the same subject.

16. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page indicates the most recent revision. Material changes will be highlighted on the Site for a reasonable period. Continued use of the Site after changes constitutes acceptance of the revised Terms.

17. Contact Us

Questions about these Terms? Reach us: